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Shopping Help

Shipping Destinations
Ordering online
Ordering by phone
Ordering by post
Delivery
Returns policy
Complaints procedure

Shipping Destinations

We deliver to the following countries:

  • UK

We can deliver to European and International destinations. Please read more here.

Ordering online

When you see a product you like simply type in the quantity you wish to buy and click the 'Add to Basket' button.

You can view 'Your Basket' at any time by clicking the 'Basket' button at the top of the page.

Your Basket page

You can remove items from your basket by adjusting the quantity of the item in your basket to 0 or by clicking on the waste bin icon.

You can change the quantity of each product. 

When you have finished shopping click the 'Checkout' button.

Either login using details from an existing account (if you have forgotten your password click on the link and we will send it to you) or create a new account at Bohzaar.

If you are a new customer please enter your invoice and delivery details. If you are returning customer you can choose existing addresses to use for invoices and deliveries or add new ones.

Choose the delivery method you would like to use.

Enter you credit or debit card details. We accept Mastercard, Solo, Connect, Delta and Visa. This is a secure system. We do not store your credit card details on our server after payment for your order has been processed.

Review your order and add notes if you would like to.

Click the 'Place order' button to complete the transaction.

You will be sent an email message with your order details. We will also send notification to you by email when you order has been despatched.

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Ordering by phone

Simply call 01531 553 000 between the hours of 10.00am and 3.00pm Monday to Friday (excluding Bank Holidays). When ordering, have the quantities and item codes you require and your credit/debit card details ready. We accept MasterCard, Visa, Delta, Connect and Solo.

Please note: For Next Day service, orders placed by 12.30pm will be despatched the same day provided the goods ordered are in stock. Please see Delivery for prices.

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Ordering by post

Either fill in the order form or generate a pre-filled order online. Send it together with credit/debit card details or payment (either cheque or postal order made payable to 'Bohzaar Limited') to:

Bohzaar Limited, Maple Court, The Haysfield, Spring Lane North, Malvern, Worcestershire, WR14 1GF

PLEASE NOTE: We do prefer you order Online.

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Delivery

Please see our delivery page.

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Returns policy

If you want to return a product simply send the unused item back to us in the original packaging within 10 working days.  To:

Bohzaar Limited, Maple Court, The Haysfield, Spring Lane North, Malvern, Worcestershire, WR14 1GF.

Read more about our returns policy here.

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Complaints procedure

Our Customer Services Department is open Monday to Friday, 10am to 3pm (except Bank Holidays). To contact us please call 01531 553 000, or send an email to info@bohzaar.co.uk or alternatively you may write to us at: Bohzaar Limited, Maple Court, The Haysfield, Spring Lane North, Malvern, Worcestershire, WR14 1GF.

If you have a complaint about our services or products please contact Customer Services. All complaints will be dealt with in a fair and confidential manner. It is our policy to acknowledge your complaint within 5 working days and we will endeavour to resolve the dispute within 30 days, keeping you informed along the way.

We welcome any comments which help to improve our services.

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Free Delivery!

Free Delivery for orders over £70

Contact Bohzaar

OTS Group, Maple Court, The Haysfield,
Spring Lane North, Malvern, Worcestershire,
WR14 1GF, United Kingdom
Visitors by appointment only

Phone 01531 553 000
Email info@bohzaar.co.uk

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© Bohzaar 2017 Registered address: Bohzaar, OTS Group, Maple Court, The Haysfield, Spring Lane North, Malvern, Worcestershire, WR14 1GF, United Kingdom
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